Good day. At least I hope it is for you. Not too bad here, thank you for asking. :)
It was brought to my attention a few days ago when a long-time client asked about a couple emails her friend had written us, as they went unanswered. As it turns out, they went unreceived. They had been sent to order@fyrinnae .com, which never has been a valid email address. We don't use a catch-all (hey there giant 300mb folder of nonsensical spam), and info@ and staff@ have not been valid emails in a very long time. Unfortunately, PayPal had info@ listed on our profile, and it took me forever to get that off there for whatever reason. Regardless, the only valid all-purpose Fyrinnae email, except for individual ones we here all use for business contact purposes, is store@ , which is the one specified on the Contact page. Which is not to say we don't miss an email on occasion. If you don't receive a reply, first check your spam folder (Hotmail and Yahoo are terrible for this), and please send another. If possible, from a different email address, because a great many we reply to bounce as non-existent.
By now you've of course seen, and likely bought some of, our newest collection, the 50s Retro. The shades were designed around the minimal colours used in the 1950s: bold red lips, subtly defined eyes, but little eye shadow, and most often in matte and satiny skintone hues. Late 50s showed more color options springing up, and by the mid-60s cosmetics were by far more diverse and vibrant, which is when our next collection is based. I'm unable to give an estimated time on that though, as we have so much else going on though March and April. Pressed shadows (which I am highly pissed off about and am actively searching and contacting other compact manufacturers) will be back as soon as possible, but most won't be up until the end of this month.
It was brought to my attention a few days ago when a long-time client asked about a couple emails her friend had written us, as they went unanswered. As it turns out, they went unreceived. They had been sent to order@fyrinnae .com, which never has been a valid email address. We don't use a catch-all (hey there giant 300mb folder of nonsensical spam), and info@ and staff@ have not been valid emails in a very long time. Unfortunately, PayPal had info@ listed on our profile, and it took me forever to get that off there for whatever reason. Regardless, the only valid all-purpose Fyrinnae email, except for individual ones we here all use for business contact purposes, is store@ , which is the one specified on the Contact page. Which is not to say we don't miss an email on occasion. If you don't receive a reply, first check your spam folder (Hotmail and Yahoo are terrible for this), and please send another. If possible, from a different email address, because a great many we reply to bounce as non-existent.
By now you've of course seen, and likely bought some of, our newest collection, the 50s Retro. The shades were designed around the minimal colours used in the 1950s: bold red lips, subtly defined eyes, but little eye shadow, and most often in matte and satiny skintone hues. Late 50s showed more color options springing up, and by the mid-60s cosmetics were by far more diverse and vibrant, which is when our next collection is based. I'm unable to give an estimated time on that though, as we have so much else going on though March and April. Pressed shadows (which I am highly pissed off about and am actively searching and contacting other compact manufacturers) will be back as soon as possible, but most won't be up until the end of this month.
